GDPR • Practices
GDPR for veterinary practices: how to protect owners' data
A veterinary practice holds personal data: the names, phones and e-mails of owners, linked to their animals. The practice is the controller of this data and is responsible for it. Software helps you keep it in order but does not replace your obligations.
The practical measures (short answer)
- Keep a simple record: what owner data you collect and why.
- Inform owners about the processing: a short notice at reception or on the website.
- Limit access: each team member sees only what they need.
- Delete or archive data that is no longer needed, according to your internal rules.
Who is responsible
The practice is the data controller. The software provider processes it on the practice's behalf, and the relationship is regulated by a processing agreement. 4softvet is software for keeping data in order; it is not a compliance certification and does not replace legal advice.
Common mistakes
- Owners' data is in notebooks and loose sheets, accessible to anyone who enters the practice.
- All team members use the same account.
- There is no information notice for owners.
How 4softvet helps
- Owners' data is in one place, linked to the animal, not scattered across registers.
- For questions about hosting, security and processing, write to us on the contact page.